If the problem persists, you still have one last solution left, which is to clean-install Skype.
From the options that will be shown, choose Update this PC now.Click Accept when asked for your permission.
Once the download is complete, double-click on it to start the setup process.Go to Microsoft’s official website and download the Windows Media Creation tool.To try this solution, here are the steps to follow: The Media Creation tool is created by Microsoft and is widely used by many tech geeks and Microsoft enthusiasts to resolve Skype and sound card issues. Solution #3: Take Advantage of Windows Media Creation Tool. If you’re still unsuccessful, try the next solution.
In just a few clicks, all your drivers should be automatically updated.
But you can make the process easier by using third-party tools like Auslogics Driver Updater. Manually updating your sound card drivers can be a tedious task because you need to be familiar with each component you want to update. Re-launch Skype if the steps above successfully resolve the error.Click Search automatically for driver updated driver software and wait for Windows to find the new driver for you.Update the two drivers by right-clicking on each one of them and then selecting Update driver.Two options should appear: Intel(R) Display Audio and High Definition Audio. Locate the Sound, video and game controllers’ option and click on it.Click Start and enter Device Manager in the search bar.Open Skype and check if the issue is resolved.If you find any new updates, download and install them.Choose Check for Updates to know if there are any available updates for your device.Go to Update & Security > Windows Update.Click Start and enter Settings in the search bar.To do this on a Windows 10 device, follow these steps: In most cases, Windows updates already come with drivers, enabling you to run a system update manually. Hence, you might have to update it to fix the issue. If the first solution did not fix Skype’s sound card problem, then it is possible that the problem is with your sound card driver.
Solution #2: Upgrade Your Windows Sound Card Driver. If the error remains unresolved, try the next solution.